This entry was posted in Internet, small business on Apby Darryl Parker.20 Best Screen Recording Software in 2023 (Free & Paid) It sits on the top of my screen and whenever I need it, I just mouse over it and I can do a screenshot or a video capture. Once installed, you’ll have the option to put the Jing® sun on your screen. ĭownload from that link or here is the link to the direct download page:įollow the instructions and install Jing® on your computer. Here is the video my friend sent me on how to do that. I need a new user set up in Google Analytics.
You would just send the link to the video over in the ticket and the technician could view it. Videos are useful in making a more detailed explanation of a task or even an error you are encountering. Here is a video explaining a task to a customer, but you’ll get the idea where you could explain what you are seeing to your website maintenance provider: Here is the screenshot I took followed by the text I sent to support this morning:Ĭan you remove this reference to "Comments" (highlighted in the attached) This efficiency leads to reduced time in the back and forth in making a final change request and ultimately gets us to the succinct and coveted “Done” response we love to give our customers. This particular request could go either way (text or screenshot) depending on how articulate you are in explaining where the issue is being seen and specifically what you want to remove, but Jing® adds a visual reference for the developer to see and it makes delegating the task much more efficient. This morning, I noticed that although we have comments turned off on our blog posts for reasons that are a separate discussion, the “Comments” link is still showing up on the blog summary page. Let me give you a few examples of how to successfully use Jing® for website maintenance. The videos allow you to speak while you are recording the video to explain the particular thing the viewer should be seeing in the video. In addition, you have the capability of marking up screenshots prior to saving them. Jing is a tool that allows to quickly capture screenshots and videos of your desktop and make them available for sharing. This is why I love using TechSmith’s Jing® for my internal website maintenance and recommend it to clients. Delegation requires clarity if the specific outcome you desire is to be achieved.
A common challenge for our website owners is clearly conveying the tasks they want us to do.
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